Partnering with Pharma & Health Systems to Engage Underrepresented Communities, Build Trust, and Deliver Measurable Results.
From community insight to enrollment to retention, CES merges deep cultural expertise with full-service research-ready engagement to help you meet recruitment and retention goals.
Our Value
Reach & engage hard-to-reach communities of color through trusted networks and culturally-relevant campaigns.
Simplify and accelerate participant recruitment, reduce time-to-first-patient and improve retention.
Translate complex scientific or trial information into accessible language that builds trust and understanding.
Gain analytic insights and actionable data to optimize outreach, monitor progress and report diversity metrics.
Build sustainable community partnerships that extend beyond a single study, strengthening your brand and future trial readiness.
Why Choose CES
Community-First Credibility: Founded and staffed by professionals with proven success engaging African American and Latino communities in research and health initiatives.
Full-Service Research & Engagement Engine: From messaging and campaign development to digital design, video production, app tools and analytics, we deliver the whole ecosystem.
Research-Ready, Industry-Focused: We understand the regulatory, ethical and operational realities of clinical trials and healthcare delivery.
Cultural Fluency + Scientific Accuracy: We make complex science accessible so participants are informed and engaged, and you meet recruitment and retention goals.
Strategic Partnership Model: We don’t just execute one-off tactics, we build long-term community-trust infrastructure that future studies can leverage.
Our Solutions
Our CONNECT Framework
The CONNECT Framework builds durable trust, equips sites to convert interest into consent, and measurably improves diversity, retention, and time-to-enroll without adding operational drag.
Cultural fluency
Operational integration
Network building
Narrative power
Evidence-based strategies
Community co-creation
Trust
Community Expert Solutions, Inc. (CES) is a strategy consulting company focused on diverse clinical trial recruitment and retention.
CES is complemented by our nonprofit arm, Curated Clinical, which focuses on community partnerships, education and clinical research engagement.
Curated Clinical as Community Engagement
Participant registry
Clinical research engagement trainings
Ambassador program
Crowdsourcing contests
What Our Clients Say
“I have had the pleasure of collaborating with CES for more than five years on community based research projects in New Haven, Baltimore, Washington DC, and rural North Carolina. They have supported my work integrating digital technologies with mixed methodologies to achieve health equity. They are the total package—highly knowledgeable in methods and recruitment, skilled in supporting dissemination and translation, professional, and energetic. Working with them is easy and fun as they bring a creative and social justice oriented lens to all projects. I intend to continue collaborating with them for years to come; they are exceptional!”— Tamara Taggart, PhD (GWU)
“Through Community Expert Solutions, Allison Mathews has made substantial contributions to my team's research by helping us to connect and recruit a diverse, rural NC population with authenticity and quality communication. I highly recommend her services!"-Nisha Gottfredson O'Shea, PHD, (RTI)
“The animated video explaining the PROACT 1 Study has been the star of the show. It helped convert a once hesistant patient into an enrolled patient. In just over one month, recruitment increased by 233%. We are excited about the work CES is doing to support our trial." - Paula Gutierrez (ProKidney)
We Improve Recruitment Efficiency
75% of clinical trials fail to meet enrollment timelines
Each month of delay can cost sponsors between $600K and $8M monthly in lost revenue and increased operational costs.
Patient dropout costs range from $15,000 to $50,000 per participant, depending on trial phase and data impact.
A 20% dropout rate in a 1,000-person Phase III trial could result in $6M in sunk costs and jeopardize statistical power and FDA approval pathways.
CES has increased diverse enrollment by 300% in six months for major trials by:
Leveraging a national network of 2,000+ trusted community and faith-based organizations
Using local influencers, grassroots ambassadors, and healthcare provider partnerships to accelerate referrals
Creating localized microsites and multilingual digital funnels that pre-screen and route participants efficiently
Result: Faster time-to-first-patient, fewer screen failures, and higher enrollment conversion rates.
